Kathryn leads operations and customer success at Evolvewell, building the systems, structure, and cross-functional alignment that help both the team and its customers succeed. She believes great operations are really about people: the right structure gives teams the clarity and confidence to do their best work. For more than a decade she ran an apparel and gift company she grew into a multimillion-dollar business through lasting partnerships with brands including Crayola, before leading it to a successful exit. She then spent eight years at the Co-Active Training Institute leading faculty, operations, and customer support teams. A Certified Professional Co-Active Coach (CPCC), she has coached business owners and leaders on leadership, accountability, and growth.